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	<title>KylieDoak.com&#187; Customer Service</title>
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	<description>Marketing Solutions for MLM &#124; Personal Development</description>
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		<title>Do You &#8220;Go The Extra Mile&#8221; For Others?</title>
		<link>http://www.kyliedoak.com/do-you-go-the-extra-mile/</link>
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		<pubDate>Mon, 02 Nov 2009 10:00:37 +0000</pubDate>
		<dc:creator>Kylie Doak</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[Customer Service]]></category>
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		<description><![CDATA[As far as I’m concerned, one of the best attributes of a person who provides great customer service is their willingness to “go the extra mile” for someone. Monday 2 November 2009 8:00 pm (soapbox time &#8230;  ) Whatever happened to someone using their initiative? Geez, I&#8217;m annoyed! (to say the least). Today is Monday, [...]]]></description>
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		<title>Do You Make The Effort To Remember Names?</title>
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		<pubDate>Thu, 24 Sep 2009 12:39:27 +0000</pubDate>
		<dc:creator>Kylie Doak</dc:creator>
				<category><![CDATA[Advice]]></category>
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		<category><![CDATA[Customer Service]]></category>
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		<category><![CDATA[remembering names]]></category>
		<category><![CDATA[respect for others]]></category>

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		<description><![CDATA[This seemingly minor detail can leave a lasting impression (both good and bad). Today in the mail, amongst the junk mail, newspapers and some letters, I found an envelope addressed to my husband and I. Straight up, it annoyed me that whoever sent this letter had spelled my husband’s first name incorrectly.  I put that [...]]]></description>
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