Are You Focusing on What You Can’t Do, Rather Than What You Can?
Welcome! It’s great to have you back again! I have a funny little story to share with you (that does have a point) …
Yesterday, my five year old son and I were at another person’s house when he found three balls (he loves balls!).
He came racing in to where I was [...]
Do You “Go The Extra Mile” For Others?
As far as I’m concerned, one of the best attributes of a person who provides great customer service is their willingness to “go the extra mile” for someone.
Monday 2 November 2009 8:00 pm
(soapbox time … )
Whatever happened to someone using their initiative?
Geez, I’m annoyed! (to say the least).
Today is Monday, and since last [...]
Do You Make The Effort To Remember Names?
This seemingly minor detail can leave a lasting impression (both good and bad).
Today in the mail, amongst the junk mail, newspapers and some letters, I found an envelope addressed to my husband and I.
Straight up, it annoyed me that whoever sent this letter had spelled my husband’s first name incorrectly. I put that annoyance aside [...]
~ Message from Kylie ~
The More the Merrier …
Essential Tools for Your Business
