Comments on: Do You “Go The Extra Mile” For Others? http://www.kyliedoak.com/do-you-go-the-extra-mile/ Marketing Solutions for MLM | Personal Development Wed, 01 Feb 2012 13:34:10 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: houston dentist http://www.kyliedoak.com/do-you-go-the-extra-mile/comment-page-1/#comment-7644 houston dentist Wed, 28 Sep 2011 13:20:59 +0000 http://www.kyliedoak.com/?p=265#comment-7644 Very exceptional post. Some people can go without water for a day or so and some can go without food for up to a month but if my internet connection goes down for more than an hour i feel like i cant breathe. Its kind of pathetic really but this is our link with the world and when someone takes it away you feel so helpless, quickly followed by frustration and then eventually anger Very exceptional post. Some people can go without water for a day or so and some can go without food for up to a month but if my internet connection goes down for more than an hour i feel like i cant breathe. Its kind of pathetic really but this is our link with the world and when someone takes it away you feel so helpless, quickly followed by frustration and then eventually anger

]]> By: Kylie Doak http://www.kyliedoak.com/do-you-go-the-extra-mile/comment-page-1/#comment-7589 Kylie Doak Thu, 22 Sep 2011 01:27:55 +0000 http://www.kyliedoak.com/?p=265#comment-7589 hehe - yep. Frustrated is an understatement, William! I certainly had more than my fair share of tears and upset (including a few swear words!) during that time. I was ready to go to the media about it, when they ended up sending a fellow out to sort out the problem (even though his boss changed his mind that morning and told him he wasn't allowed to come here - nearly 4 hours for him to get here! - he told his boss that it wasn't good enough and that he was coming to fix the problem for me if he could... which he did!). Now THAT'S awesome customer service, don't you think? :) ~ Kylie ~ hehe – yep. Frustrated is an understatement, William! I certainly had more than my fair share of tears and upset (including a few swear words!) during that time.

I was ready to go to the media about it, when they ended up sending a fellow out to sort out the problem (even though his boss changed his mind that morning and told him he wasn’t allowed to come here – nearly 4 hours for him to get here! – he told his boss that it wasn’t good enough and that he was coming to fix the problem for me if he could… which he did!).

Now THAT’S awesome customer service, don’t you think? :)

~ Kylie ~

]]> By: William Cox@golden gate estates fl real estate http://www.kyliedoak.com/do-you-go-the-extra-mile/comment-page-1/#comment-7586 William Cox@golden gate estates fl real estate Thu, 22 Sep 2011 00:48:57 +0000 http://www.kyliedoak.com/?p=265#comment-7586 Wow. 7 weeks without internet? I can't imagine how frustrated you were back then. If it were me, I'd be going down there myself and talking to someone in charge and demanding them to fix it. Their service is unbelievably poor. :( Wow. 7 weeks without internet? I can’t imagine how frustrated you were back then. If it were me, I’d be going down there myself and talking to someone in charge and demanding them to fix it. Their service is unbelievably poor. :(

]]> By: Joe@Franchises UK http://www.kyliedoak.com/do-you-go-the-extra-mile/comment-page-1/#comment-7504 Joe@Franchises UK Fri, 26 Aug 2011 11:07:19 +0000 http://www.kyliedoak.com/?p=265#comment-7504 Kylie I'm another that feels like his arm has been cut off if he has no internet (thank goodness I also have a 3G dongle for emergencies haha!). I think good customer services is sadly going downhill these days... I for one believe in doing all you can to provide good service and if you go the extra mile I think customers remember it and are more likely to remain loyal happy customers (having been on the receiving end I know I do). I think the problem is the larger the company (as is the case for many ISPs) the more staff they have that treat it solely as a job... seems like they do the least necessary to get through the day so they can leave as soon as they see the second hand reach their clocking out time. I'd be interested if anyone else feels that about larger companies... Joe Kylie

I’m another that feels like his arm has been cut off if he has no internet (thank goodness I also have a 3G dongle for emergencies haha!). I think good customer services is sadly going downhill these days… I for one believe in doing all you can to provide good service and if you go the extra mile I think customers remember it and are more likely to remain loyal happy customers (having been on the receiving end I know I do). I think the problem is the larger the company (as is the case for many ISPs) the more staff they have that treat it solely as a job… seems like they do the least necessary to get through the day so they can leave as soon as they see the second hand reach their clocking out time. I’d be interested if anyone else feels that about larger companies…
Joe

]]> By: Kylie Doak http://www.kyliedoak.com/do-you-go-the-extra-mile/comment-page-1/#comment-6520 Kylie Doak Sat, 19 Mar 2011 01:21:42 +0000 http://www.kyliedoak.com/?p=265#comment-6520 Hi Linda I'm pleased to hear you still feel the same way. :) I think you're wonderful too! xx ~ Kylie ~ Hi Linda

I’m pleased to hear you still feel the same way. :)

I think you’re wonderful too! xx

~ Kylie ~

]]> By: Linda G. Cox @multiple sclerosis http://www.kyliedoak.com/do-you-go-the-extra-mile/comment-page-1/#comment-6516 Linda G. Cox @multiple sclerosis Sat, 19 Mar 2011 00:48:22 +0000 http://www.kyliedoak.com/?p=265#comment-6516 Hey Kylie! I happened on this post when you commented on my 'spam' post.... I remember reading it,then I skimmed it again, now finding my comment, I still feel the same! You truly go the extra mile! You're the greatest!! Love you! Linda Hey Kylie! I happened on this post when you commented on my ‘spam’ post…. I remember reading it,then I skimmed it again, now finding my comment, I still feel the same! You truly go the extra mile! You’re the greatest!!

Love you!
Linda

]]> By: Payroll Processing Albany http://www.kyliedoak.com/do-you-go-the-extra-mile/comment-page-1/#comment-1970 Payroll Processing Albany Fri, 27 Aug 2010 14:54:54 +0000 http://www.kyliedoak.com/?p=265#comment-1970 I really loved this post. You write about this topic very well. I really like your blog and I will definetly bookmark it! Keep up the interesting posts! :) I really loved this post. You write about this topic very well. I really like your blog and I will definetly bookmark it! Keep up the interesting posts! :)

]]> By: hollyfulfordjef@YourKeywords http://www.kyliedoak.com/do-you-go-the-extra-mile/comment-page-1/#comment-1339 hollyfulfordjef@YourKeywords Sat, 17 Jul 2010 03:19:13 +0000 http://www.kyliedoak.com/?p=265#comment-1339 Going the extra mile for someone. I am sure that I can improve on that. I have run into those that don't do much for the extra mile, in fact hard pressed to do the minimum!! There will always be those!! Yours sounds like it may be the whole company, with a terrible customer service dept!! Can't say as I would ever have the patience that you had! Have to say, love the person who does go the extra mile! Some how we have to find the value in it for the person giving the customer service... Why do they do what they do... It sure ain't lie the old days when you had the same pride for the business as the boss!! Times have changed!! Going the extra mile for someone. I am sure that I can improve on that. I have run into those that don’t do much for the extra mile, in fact hard pressed to do the minimum!! There will always be those!! Yours sounds like it may be the whole company, with a terrible customer service dept!! Can’t say as I would ever have the patience that you had! Have to say, love the person who does go the extra mile! Some how we have to find the value in it for the person giving the customer service… Why do they do what they do… It sure ain’t lie the old days when you had the same pride for the business as the boss!! Times have changed!!

]]> By: Linda G Cox http://www.kyliedoak.com/do-you-go-the-extra-mile/comment-page-1/#comment-1337 Linda G Cox Sat, 17 Jul 2010 02:00:27 +0000 http://www.kyliedoak.com/?p=265#comment-1337 Kylie~ Your true nature coes out in this post You are a kind and gentle person who sets the example of going the extra mile! By your example people will rise! Unfortuately, not quickly enough sometimes! I appreciate all you do! ~Linda Kylie~
Your true nature coes out in this post You are a kind and gentle person who sets the example of going the extra mile! By your example people will rise! Unfortuately, not quickly enough sometimes! I appreciate all you do!
~Linda

]]> By: Kylie http://www.kyliedoak.com/do-you-go-the-extra-mile/comment-page-1/#comment-1185 Kylie Wed, 07 Jul 2010 04:58:03 +0000 http://www.kyliedoak.com/?p=265#comment-1185 Thanks, Mal! Yes, I agree with you that many companies need to improve their customer service. It's not nice feeling that you're an inconvenience to them, which is often how some staff make customers feel. The customer service staff that go above and beyond what is expected of them, are the ones who are doing the company proud. It's a shame that the not-so-helpful customer service staff often don't realise the potential damage they're doing to not only the business, but to themselves. Thanks for taking the time to comment, Mal. I appreciate it. :) ~ Kylie ~ Thanks, Mal!

Yes, I agree with you that many companies need to improve their customer service.

It’s not nice feeling that you’re an inconvenience to them, which is often how some staff make customers feel. The customer service staff that go above and beyond what is expected of them, are the ones who are doing the company proud.

It’s a shame that the not-so-helpful customer service staff often don’t realise the potential damage they’re doing to not only the business, but to themselves.

Thanks for taking the time to comment, Mal. I appreciate it. :)

~ Kylie ~

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